FAQ

How are your candles made?

Each of our candles is hand-poured with sustainable, American-grown organic soy wax. We don't use dye with our candles, and our wicks are made of hemp, coated in beeswax for a calm, slow, even burn. Our candles use cosmetic-grade fragrances without phthalates, and we exclude many other chemicals with similar health concerns. Please feel free to reach out with specific questions.
How do I prolong the life of my candle?

Our candles are designed to last up to 30 hours; however, times will vary. One of the most important things you can do is keep the wick trimmed to 1/4in before each burn. This ensures a slow, even burn while enhancing the amount of scent released.
What is the recommended length of time I should let my candle burn?

This answer can vary, but we suggest keeping your burn time between 3 to 4 hours at a time for ideal candle efficiency.
What forms of payment do you accept?

We accept all major debit/credit cards and Google/Apple Pay.
I don't see the candle I'm looking for. Are there options for customs?

Yes! We have a plethora of scents that we have yet to list on the website to choose from. If you're looking for something particular, please message us at pepperscandles@proton.me, and we'll try to create what you want.
Would you happen to create custom labels?

Yes! We keep it simple but can include a custom label or note inside the shipping box. If you're interested, please message us at pepperscandles@proton.me, and we'll try to accommodate your needs.